Help for StateNull and StateNull-SecoM users. We aim to answer within one business day. Every request is tagged with its product area so it reaches the right queue. Direct contact: media.supply@statenull.com.
| General & account support | media.supply@statenull.com |
| Billing & refunds | media.supply@statenull.com · see Refund Policy |
| Enterprise / government | media.supply@statenull.com |
| Security disclosure | See our coordinated-disclosure policy (RFC 9116) |
| Post | R-ESM LLC, 30 N Gould St # 38144, Sheridan, WY 82801, USA |
Please include your account e-mail, your device model and Android version, the app version (Settings → About), and a short description of what you expected versus what happened. Never send us your password or recovery keys — we will never ask for them.
How do I verify a sealed file? Anyone can check a StateNull file in the browser at statenull.com/verify, or offline with the offline proof verifier — no account needed.
Where is my data stored, and can you read it? Your content is end-to-end encrypted; our servers hold only ciphertext and cannot read it. See the Data safety summary.
How do I cancel or delete? Cancel a subscription at /cancel; delete your whole account and data at /delete-account.
Which permissions does the app need? Every one is listed and explained at /permissions.